24/7 Customer Service
Lifetime Warranty
100% Money Back Guarantee
Free International Shipping

Nivetta

1(800)728-7304 Call or text 24/7

Frequently Asked Questions

Welcome to the frequently asked questions (FAQ) section of our ring builder website! Here are some of the most common questions that customers have asked us. You can also reach out to our customer care for more queries. We love to hear from you. 

Last updated: April 2023

Insurance and Long-Term Care
Orders and Ring Sizes
Diamond Jewelry FAQ's
Payments
Privacy and Security
Return Policy
Shipping
Packaging
Price Match Guarantee
Limited Lifetime Warranty
Other

privacy and security

Is the shopping experience with Nivetta secure?

Yes. Nivetta makes sure that the transactions our customers make are safe. All credit card transactions are protected against fraud via strong encryption. 256-bit Secure Socket Layers are used to encrypt any sensitive data (SSL).

Will a third party receive my personal information?

Your information is completely private and confidential to us.

Having Technical problems with the website?

If you're having issues with the website please send us an email to info@nivetta.com outlining the issue you're having, if you can provide a screenshot or video of the problem that would be helpful in getting this resolved.

Live chat not working?

If you're having issues with the website please send us an email to info@nivetta.com outlining the issue you're having, if you can provide a screenshot or video of the problem that would be helpful in getting this resolved.

Will my information be shared with third parties?

No, we do not share information with third parties, all our information is 100% safe and secure with Nivetta.