Shipping Policy: Shipping is free of charge with your order. Nivetta does not cover the shipping costs for returned items. During your shopping, you will be provided with an Estimated Delivery Date. Please note that the estimated delivery date is not a guaranteed time frame for your order. It is automatically calculated based on the total amount of time required to process your order, production and delivery process as well as your shipping address. The estimated delivery time is based on delivery to capital cities. Please allow extra time for delivery to remote areas. Nivetta does not take responsibility for delayed shipments to remote areas or regions where the postal services are performed on certain schedules. For more information: https://nivetta.com/pages/nivettashipping-policy

Return Policy: We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Nivetta. If, for any reason, you are dissatisfied with your purchase, you may return your engraved or non-engraved item in original condition within 60 days from the delivery of your order, under the condition that your item meets the return conditions. Please read this page carefully prior to returning your item. For more information: https://nivetta.com/pages/nivettarefund-and-returns-policy