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Frequently Asked Questions

Welcome to the frequently asked questions (FAQ) section of our ring builder website! Here are some of the most common questions that customers have asked us. You can also reach out to our customer care for more queries. We love to hear from you. 


Last updated: April 2023

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I cannot find my question.

If you cannot find help for your question, please feel free to contact our live customer service or email us at info@nivetta.com and one of our customer service representatives will assist you.

I'm interested in purchasing but I have a some questions

Thank you for contact us, if the live chat is currently offline please send us a message at info@nivetta.com and we will do our best to assist you with answering your questions.

Are you a drop shipper?

No, we're a manufacture of jewelry and are fully independent.