Frequently Asked Questions-Packaging

Nivetta

Frequently Asked Questions

Welcome to the frequently asked questions (FAQ) section of our ring builder website! Here are some of the most common questions that customers have asked us. You can also reach out to our customer care for more queries. We love to hear from you.

Title

Last updated: April 2023

Insurance and Long-Term Care

Orders and Ring Sizes

Diamond Jewelry FAQ's

Payments

Privacy and Security

Return Policy

Shipping

Packaging

Price Match Guarantee

Limited Lifetime Warranty

Other

packaging

What kind of packaging do you use for shipping?

We use extremely safe packaging for shipping your items, we also make sure all our packages are fully insured for your peace of mind.

Do you offer gift wrapping services?

Yes, we can offer gift wrapping services, please send us an email after you have paid to info@nivetta.com and include your name and order number for us to better assist you with that.

Can I include a personalized message with my gift?

Yes, we can offer a personalized note, please send us an email after you have paid to info@nivetta.com and include your name and order number for us to better assist you with that.

Do you label your packages with your company name on them when you ship?

No, we do not put our company name on the return shipping address, we use a 3rd party logistics company to ship our packages so that our address and company name is not visible on the package's return address.

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